What does great customer service look like in 2019? Today’s consumers are looking for customer service that is personalized, available, and stress-free. Customer service needs to include a human touch to truly be incredible. Life Happens Shortly before Thanksgiving, my husband purchased salt and pepper grinders from Chef’s Trick to use to prepare the feast. When they arrived they were well-made and classy looking. The chrome grinders were in a foam-lined box with magnetic flap closures. The … [Read more...] about 2019 Trend – Incredible Customer Service like Chefs Trick
If you haven't heard, Spotify is taking the music industry by storm. It is here to stay. Spotify is an online platform, that for a monthly fee, allows you to create your own playlists OR subscribe to other playlists. Spotify has a brilliant algorithm that helps make suggestions on music you may or may not want to listen to. Spotify has a free version (with commercials) and a premium version. Students get an additional discount for Premium (brilliant!) Spotify For Business What if... … [Read more...] about Ninja Tip: Spotify for Marketing – Yes Please!
Google My Business is a powerful digital marketing tool that often gets overlooked. Most business owners think of it as the online equivalent of an old-fashioned phone book listing. On its surface, that’s what it is, but it can be so much more. Too many small business owners are missing out on their chance to optimize GMB to its fullest potential. Since GMB is free, these options are perfect for the already-stretched budget of a small business. Once you sign up or claim your listing, you will … [Read more...] about 7 Ways to Optimize Google My Business for Your Small Businesses in 2018
Your business uses a digital marketing strategy in order to make connections with people who are interested in your products or services. If you collect and use personal data in your digital marketing strategy, you need to be aware of the GDPR and how it will affect your business. What is the GDPR? GDPR stands for the General Data Protection Regulation. The regulation, created by the European Union, goes into effect on May 25, 2018. Basically, the GDPR ensures that people are in … [Read more...] about The Effects of the GDPR on your Digital Marketing Strategy
Make a Connection - Be a Connection. Whether it is engaging in social media marketing, online groups or phone conversations with potential clients, making a connection is key. Assistant Angel has the privilege of working with clients all over the United States and the Caribbean in various industries. I have noticed a few consistent trends that may help you as you continue on your 2017 marketing efforts. Connect, Connect, Connect This has been something that we have seen for a while … [Read more...] about 2017 Online Digital and Social Media Trends in 1 Word: Connect